Property Management

Many landlords want more that just a letting agent. They need someone who can take on their responsibilities, safe in the knowledge that their property is in the hands of expert managers. They need to be sure that the ever increasing expectations of tenants are being met, not just in office hours but with full provision for emergencies, whenever they may occur.

At Carter Jonas we can provide a dedicated manager for your property, who will work hard to get to know your property inside out. They are on hand to assist with pre-tenancy preparation, day to day management, and ongoing safety checks to ensure the property is compliant with the required statutory regulations and experienced at resolving more complex issues. We know the quality and reliability of contractors and craftsmen needed for the maintenance of your investment. Equally, we can plan future improvements and returns with you.

Property ownership can be a real worry so communication is essential. That’s why we take a proactive approach, with regular inspections and written reports. It’s all part of the service, like dealing with notices and advising on the legal aspects of tenancies.

• How often will you visit my property?

  We aim to visit the property twice a year. Once when the tenants move in and once six months after this. We produce a simple report, which includes colour photos and a room by room checklist. This will make sure your property remains sound and can minimise the cost of any work by acting in good time.

• Do you offer vacant property management?

  We can offer you peace of mind should your property be empty for any length of time, we will visit the property as many times as necessary (we recommend once a week) during office hours at a cost of £75.00 + VAT.

• Do you transfer the utilities for us?

  We can transfer all utilities apart from TV license. We arrange to transfer the utilities into the new tenants names. We then ask the tenants to contact the utility companies directly to make payments.

• How do you collect rent?

  Tenants are asked to pay the rent in full in cleared funds on the day it is due into our account. We run daily rent reports. Should tenants come into arrears after 5 days we will contact them daily to resolve the situation, including writing to them, and will update you as necessary.

• How do I know if having a managed property is right for me?

  Tenants stay longer in well managed properties
  Corporate tenants often insist on a professionally managed property
  Save money on unnecessary expensive contractors being called out
  Regular property inspections ensuring minor maintenance issues don’t become major problems
  Advise on up-to-date Statutory requirements
  

• Can you arrange gas safeties and other legal requirements for my property?

  As part of your extensive management contract with us with us we can arrange for gas safeties for you, and continue to do so on a yearly basis so you know that you are covered.

• What contractors do you use?

  We have a large group of extensively vetted and approved contractors, who have the relevant certification and insurance which we regularly review. We check the quality of their work and their pricing so that you are getting the best quality of work on your property at the best price.