Head of Residential Lettings

London Fulham (Bishops Park)

Due to business growth and internal movements we have an exciting opportunity to recruit a Head of Lettings for our Residential team in our Fulham/Bishops Park office in London. The main purpose of the role will be to maintain the efficient running of the Residential Lettings and management of the department.

Residential Lettings
Contract Type
Working Hours
Full Time


  • Take on quality property to let and provide advice to prospective landlords
  • Generate and develop new lettings instructions, overseeing creative marketing campaigns
  • Manage the team, supporting team members to achieve their potential & to ensure objectives are met/exceeded
  • Network and establish / develop Carter Jonas presence within the community
  • Oversee the seeking and vetting of prospective tenants
  • Keep abreast of relevant tenancy legislation and relay to staff
  • Provide a high level of efficiency and customer service to all clients
  • Oversee the day to day administration, ensure correct procedures are followed and review better working practices
  • Manage properties and overseeing all documentation
  • Create and manage the budget
  • Chase rent arrears
  • Prepare Management Board reports
  • Service the requirements of corporate clients and  relocation agents
  • Be available when advice is required and assist colleagues
  • Attend relevant meetings e.g. Residential Letting head meetings and Residential Divisional days
  • Other reasonable duties that may be required from time to time
  • Attend relevant training courses
  • Adhere to and follow the Residential Lettings Standard Operating Procedures


The chosen Head of Lettings will have previous experience within a similar role, having managed a team and supported the smooth running of a department. Excellent verbal and written communication is required, along with a professional outlook, customer service and administration skills. A strong team player, who is able to use their own initiative is a must as well as proven experience within the London residential lettings market. You must enjoy taking on a challenge and comfortable working in a fast paced environment.


Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 33 offices across England and Wales, employing more than 800 partners and staff.

Our tailored service and Simply Better Advice has enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work and our culture is collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.



  • Approachable – We treat every relationship with respect, integrity and warmth
  • Effective – We do what we say we will, we do it well and we’re accountable
  • Ambitious – We are ambitious for our clients and for our firm

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