MAIN TASKS

• Coordinate the training plan, including publishing on the intranet and promoting to maximise attendance
• Track appraisal returns and manage the data output effectively, linking to training plans
• Collate all training & development requests on the training database
• Schedule training plan, including booking trainers and venue, organising catering and relevant equipment, issuing invitations, joining instructions and liaising with delegates to optimise attendance
• Update the eLearning training matrix in liaison with the application trainers
• Liaise with line managers to enable them to complete a pre-training discussion with delegates to optimise learning transfer and Return on Investment.
• Assist the Head of HR in preparation for IIP audits
• Answer all general day-to-day training enquiries
• Take an active role in the Equality, Diversity, and Inclusion Network including coordination of meetings, agendas, and attendance lists
• Assist the Senior HR Advisor in the tasks that work towards ClearAssured accreditation

WHAT IT TAKES TO BE SUCCESSFUL

The successful candidate will be experienced in administration, ideally with exposure to a HR/L&D environment (although not essential), extremely organised, resilient, confident, with an excellent telephone manner and strong attention to detail.  Strong customer service skills are essential, and they must be comfortable with multi-tasking and working under pressure to meet deadlines. A good working knowledge of Microsoft Office packages, including Excel is essential for this role.  It will be important to work with team members to effectively delegate.  On occasion, this role may also be required to travel to our London and regional offices.

WHY CHOOSE US:

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave. 

As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients. 

OUR VALUES:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm