The Marlborough office is seeking a proactive and enthusiastic Lettings Property manager to join their residential lettings team on a fixed term contract for up to 9 months. The Property Manager will be responsible for the whole rental process managing let properties from tenancy start-up stage through to tenancy termination.
As a Lettings Property Manager you will have experience in the residential market, specifically lettings and property management, with an excellent knowledge and understanding of lettings procedures. This is an exciting opportunity for someone looking to broaden their experience in a growing and reputable team for up to 9 months.
To administer the management of let residential properties to include efficient and correct handling of problems arising during the tenancy, managing any repairs, overseeing check-ins and check-outs as necessary and dealing with any arrears.
Conduct quarterly inspections of all properties, advising Landlords of any changes or issues arising. Promptly notifying tenants of any areas where action is required.
In conducting check-outs liaise with all parties to negotiate a speedy and satisfactory conclusion.
Manage the relationship with the landlord, including reporting and accounts matters
Identify and recommend need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise Landlord’s income.
Liaise with Shrewsbury accounts and lettings team at Marlborough
Understand the area and develop a sound knowledge of property rents and values and desired presentation of properties together with a keen awareness of local competition
Update records and maximise the use of databases such as Reapit to ensure all property and tenant details are up to date
Maintain a working knowledge of compliance information such as Landlord and Tenant/Tenancy Law and Money Laundering
Maintain close communication with person/s primarily responsible at all times (particularly at the beginning and end of the day)
Support the excellent reputation of Carter Jonas by providing a high level of efficiency and customer service to all clients and tenants who visit or contact the office
Consistently maintain a high standard of record keeping and communications to ensure accuracy in file management, communications and compliance
Be a positive influence within the team helping to maintain a mutually supportive and team orientated environment
Contribute to the success of Carter Jonas with regard to cross-selling and other opportunities by understanding the functions of and communicating effectively with other departments
WHAT WE NEED FROM YOU
The successful candidate will have experience and knowledge within a lettings and/or property management role, with a strong understanding of lettings procedures. You will have excellent customer service and communication skills to ensure our clients are being serviced at a high level. You will also have demonstrable experience of working in a fast paced environment, working part of a team and managing competing priorities. Ideally you will be qualified to ARLA I/II standard or equivalent standard experience as well as proficient in other residential software.
Approachable – We treat every relationship with respect, integrity and warmth
Effective – We do what we say we will, we do it well and we’re accountable
Ambitious – We are ambitious for our clients and for our firm
We offer a competitive salary as well as flexible benefits to suit your personal circumstances.