We advise clients nationally on the planning and development of new retail, leisure and mixed-use real estate in town-centre, edge-of-town and out-of-centre locations across the UK.

Our public and private sector clients and key stakeholders benefit from the partnership approach we take to unlocking the investment and regeneration potential of the UK’s cities, towns, smaller centres and complex sites; creating locations that are high quality, attractive, sustainable and viable.

Operating from hub offices in London, Oxford, Cambridge, Leeds and Harrogate, and accessing our wider network of 30 offices across the UK, we apply expert knowledge of local planning, development and the property market to our work.

Our deep understanding of the dynamic retail and leisure sectors, and the key drivers of sustainable and commercially viable town centres, investment and mixed-use development, enables us to provide the very best advice to clients.

Together, our team of planning, urban regenaration, development, property market and technical specialists have a strong track record of providing added value to public and private sector clients on projects, from inception to implementation. Our overriding objective is to help our clients increase the attraction and value of their sites and assets, and to make the right development happen in the right location at the right time.;

At the regional, sub-regional and local level, we have experience of preparing robust evidence-based retail, leisure and town centre visions and spatial strategies for public sector clients. This helps to inform and guide both their plan making and development management decisions. Our work includes the preparation of local/neighbourhood plans, Area Action Plans (AAPs) and Masterplans.

Some of our clients

Benson Elliot
Salmon Harvester

We advise private sector clients – including developers, investors, landowners and operators – on planning issues and promoting applications throughout the UK. This work ranges from securing permission for large and complex mixed-use schemes to applying for change of use and variation of conditions, with the aim of increasing the value and viability of existing assets.

With Carter Jonas, clients have access to a wide range of skills and expertise: 

  • Catchment and customer profiling
  • Retail expenditure and population forecasts
  • Town centre health checks and ‘gap’ assessments
  • Retail, leisure and town centre capacity assessments
  • Sales forecasting and impact assessments
  • Sequential site appraisals
  • Property market reviews
  • Market demand and developer testing
  • Household telephone and in-centre surveys
  • Business/online/pedestrian footfall surveys
  • Marketing and branding

Key members of our team also have a strong track record of successfully representing local planning authorities, developers and corporate clients at Local Plan, Planning Appeal, High Court and CPO Inquiries.

We are involved at high-level national policy debates, having advised the Government on the revisions and updates to the National Planning Policy Framework (NPPF) and National Planning Practice Guidance (NPPG). We are active members of Revo (formerly the British Council of Shopping Centres), the Association of Town and City Management (ATCM), RTPI and RICS, advising and presenting on all aspects of retail and town centre planning.

Top Enquiries

  • Where do you operate?
  • Who do you advise?
Get in touch
@ Steven Norris
Steve Norris
Head of Retail and Town Centre Consultancy
020 7529 1527 email me about Steve
@ Katya Samokhvalova
Katya Samokhvalova
Senior Planner
0207 529 1517 email me about Katya
@ Jenna Murray
Jenna Murray
020 7518 3258 email me about Jenna

Steve heads up the National Retail and Town Centre Consultancy team based in London’s West End, following the acquisition of Strategic Perspectives (which formed part of Planning Perspectives) in December 2014.  Steve has over 20 years’ experience as a planning consultant advising local planning authorities, regeneration bodies, developers, operators, investors and landowners on all aspects of town centre, retail, leisure and economic development and planning.  His expertise ranges from preparing site (sequential) appraisals, capacity/impact assessments and spatial strategies/visions for town centres to help inform plan-making and decision-taking; through to acting as expert witness at Appeal, Call-In, Local Plan and CPO inquiries. 

His local authority clients include Nottingham City, Warwick District, Guildford Borough, Great Yarmouth, Basingstoke, Rugby, Harlow, Hull City, West Devon, Mid Sussex, Nuneaton & Bedworth and Kings Lynn Councils.  He is also providing retail and economic planning advice for wide range of developers, investors and occupiers to help unlock the value of existing and new assets/sites in different locations, including for Hermes, Realm, Salmon Harvester, Land Securities, Threadneedle, Aviva, Benson Elliot, Quidnet and Wilson Bowden. Steve was one of a handful of consultants invited by the Department of Communities and Local Government (DCLG) to advise upon the retail planning and town centre elements of the National Planning Policy Framework and National Planning Policy Guidance, having previously advised the Government on PPS4 Town Centre Good Practice Guidance on Need, Impact and the Sequential Approach.  He is also an active member of the British Council of Shopping Centres (BCSC), where he sits on the Planning Working Group; a Board Member of the National Retail Planning Forum (NRPF); a member of the Association of Town Centre Management (ATCM); and chair of the annual RTPI Retail and Town Centre Conference.

Prior to this Steve’s PhD assessed the potential impact of Regional Shopping Centres on town centre vitality and viability.

I can provide advice on:
Find me on Linkedin

Katya is a Senior Planner and is based in our Chapel Place office in London.

I can provide advice on:

Jenna is a Planner and is based in our Chapel Place office in London.

I can provide advice on:

Our latest publication

NPPF 2018
Free download
NPPF Briefing Note
Download pdf

Related services

Strategic Land

Throughout the UK, Carter Jonas has been involved in some of the largest development projects &nd...

Explore service
CPO and Land Acquisition | Advisory Services | Carter Jonas

Before Acquiring Authorities can authorise the taking of land for development...

Explore service