Carter Jonas
Carter Jonas

Complaints Procedures

Complaints procedure
A complaint can be made if you are dissatisfied with any service provided by Carter Jonas.

Our complaints procedures comply with the regulations of The Royal Institution of Chartered Surveyors (RICS) and The Property Ombudsman Service (TPOS).

If you wish to make a complaintplease download the applicable pdf document below and follow the procedure.

Download complaints procedure for everything except residential

Download complaints procedure for residential sales and lettings



MYSITE helps you find the right property:

  • Save properties
  • Email properties
  • Save preferences and get daily / weekly updates

Did you know?

That Carter Jonas manages over 380 listed properties on behalf of their clients?

Click here to Read more


Wind turbine

Helping you harness energy potential