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CARTER JONAS POLICY ON THE USE OF RECRUITMENT AGENCIES

Carter Jonas balances its distinguished history with modern services and a cutting-edge approach.

Property is a people business and that’s something we never forget. Young graduates talking From the face on the front desk, that first voice on the telephone, right up to our Chief Executive, we make sure that our clients and employees come equal first. That commitment and teamwork make Carter Jonas a uniquely rewarding place to work.

Renowned for the quality of our service and the expertise of our people, we employ the very best. This enables us to honour our commitment to clients that we will deliver Simply Better Advice.

As an equal opportunities business with the Investors in People Gold accreditation, Carter Jonas holds an excellent record as an employer of choice. And with a network of offices across the UK and a multi-disciplinary service offering, we provide an interesting and varied range of job opportunities.

Our brand values, chosen by our employees, are:

APPROACHABLE: We treat every relationship with respect, integrity and warmth
EFFECTIVE: We do what we say we will, we do it well, and we’re accountable
AMBITIOUS: We are ambitious for our clients and for our firm

While we are a national firm, we are small enough to enable access to diverse and challenging projects with prestigious clients, cross-discipline team working, and regular interaction with people at all levels of the business. This results in our people gaining great enjoyment from being members of the Carter Jonas team and having the support of an established partnership infrastructure behind them.

We encourage everyone to continue their learning and development, to optimise their performance and fulfil their potential, and we are proud to have achieved the Investors in People Gold Standard. We have a strong CSR ethos, and we support charities, fundraise regularly and enjoy many social events throughout the firm. As a business, we like to celebrate our successes and cultivate a supportive and fun environment within which to achieve our objectives.

If you are a team player, who is committed to providing superior service and effective advice to clients, then Carter Jonas can offer you a fresh challenge and an exciting future.

Working alongside experienced professionals has helped me develop skills key to working in a business environment. All staff are approachable and keen to see you grow as an individual. For that, I would recommend Carter Jonas to anyone looking to advance their career."

Jack O’Reilly, Birmingham

I absolutely love the working environment here at Carter Jonas. I feel like I am constantly encouraged to get out of my comfort zone and take on responsibilities that accelerate my career growth."

Bilal Virji

The apprenticeship has helped me develop skills in communication and time management, as balancing my full-time role with university life has been key throughout the process."

Sam Dodd, Leeds

During my graduate interview it became clear that the people at Carter Jonas were approachable and were genuinely interested in how I wanted to develop my career. "

Niamh Burke

In the spotlight

At Carter Jonas, ‘Simply Better Advice’ is a statement that unites everyone in our business behind a common purpose. It is a commitment to our customers that we will work harder for them, constantly striving to provide the best advice in the market.

Throughout the firm, across our core services of residential, commercial, rural, and planning and development, we also share the following values, which guide us in delivering our services:

Jane joined in November 2017 and spent some time with the Birmingham office infrastructure team.

Read Jane's Story

Ted has been given the opportunity to develop his own team and investigate new opportunities.

Read Ted's Story

Katryna sits within the infrastructures division and so far has had an extremely varied job role.

Read Katryna's Story

Matt sits within the Planning & Development team and joins us from a company Carter Jonas acquired in 2015.

Read Matt's Story

Niamh originally joined as a Graduate Planner in 2017 and successfully passed her RTPI APC in 2018.

Read Niamh's Story

Amelia secured a graduate position after doing an internship and is now working towards her APC.

Read Amelia's Story

Alexandra works in the Commercial division and her clients are mainly focused in the public sector.

Read Alexandra's Story

Training and Development

As an employer, Carter Jonas encourages everyone to continue their learning and development, to optimize their performance and fulfil their potential, and we are proud to have achieved the Investors in People Gold Standard.

We provide all staff with relevant training and development opportunities through the course of their career with us. Much of this training is provided in-house and we cover a wide variety of topics, including management development, sales and lettings negotiation, customer care, presentation skills, time management and financial management. While they all count towards Continuous Professional Development (CPD) hours, we organise regular CPD seminars too.

As part of our commitment to the ongoing learning and development of all staff, we support our employees with any further education they choose to take up – whether that’s NVQs or MBAs.

To encourage our people to reach their full potential and to ensure their continuous improvement on performance, everyone has an annual Personal Performance Appraisal (PPA) with their line manager, with mid-year reviews and regular 1:1 meetings. The PPA includes a personal development plan to support both the firm's business objectives and the individual's career aspirations.

Apprenticeships

Carter Jonas is committed to offering employment opportunities to individuals through alternative career paths.

If you are interested in developing a career in Property and keen to get started in employment, then our apprenticeship schemes might be for you. We currently offer opportunities within our commercial surveying practice (5 year programme) as well as in business administration (programme length varies depending on area of interest and experience).

Equality, Diversity & Inclusion

Our aim and why it matters

Carter Jonas recognise that diversity is important to any organisation’s culture. Our commitment to being an open and inclusive organisation is at the heart of our People Strategy 2025.

Diversity and inclusion is a key focus to remain competitive and we are committed to improving cultural balance within our firm. This is underpinned by our Equality, Diversity and Inclusion (EDI) strategy along with our core values, chosen by our employees: Approachable, Effective and Ambitious.

We recognise that in this competitive employment market, a workplace culture that is inclusive fosters an environment that increases productivity, performance, employee satisfaction and wellbeing. In order to drive true change at Carter Jonas, our business leaders will build upon our EDI policies, sharing and evolving best practice across recruitment, training and development, reward and recognition of all staff. We aim to attract, engage and retain the best partners and employees to achieve our business objectives, and the ambitions of our people.

EDI & what we do

Our EDI strategy is further supported by our very own EDI Network which is open to all members of the firm. The Network meets regularly to raise awareness of inclusivity and diversity, to represent minority groups, to provide a safe space for Employees to discuss and express their views, experiences and concerns, and to identify channels of support. Every year we aim to invite guest speakers or run activities internally to help with promoting awareness across the business.

We actively engage with Changing the Face of Property which draws together industry partners to drive forward diversity initiatives and change from the top. To encourage diversity at entry level, we support apprenticeships and appreciate the benefit in ensuring people from all backgrounds can find a route into our industry. We have a strong Carter Jonas School Ambassador network to raise the profile of a career in surveying to those with less advantageous socio / economic backgrounds, compared to the more traditional talent pipelines into property.

Finally we are proud to have been certified as a Disability Committed Confident Employer which provides our employees and future hires the reassurance that we are not only inclusive but also provide accessibility for all within our processes. In 2021 we also achieved endorsement by Clear Assured, a national external EDI accreditation.

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