We provide a comprehensive treasury management service, which covers all aspects of property management accounting, including accurate record maintenance, effective collection of service charges, and regular bespoke financial reporting – all carried out with the client’s treasury requirements in mind.
All leases are examined to ensure that the amounts collected are in accordance with the service charge provisions within each of the occupational leases. Approximately one month prior to each due date, we will submit a service charge raising request to the property manager, detailing the service charge and other disbursements that are due. These reports are then verified by the property manager.
Acting as agent for the client, we will produce invoices on headed notepaper and, where applicable, we will state the client’s VAT registration number. A remittance slip will indicate how the payment should be made.
We have a dedicated credit control team that works hand-in-hand with the surveying team to ensure that a considered approach is taken to debt collection. We would look to employ bailiffs or solicitors to recover debts, should our usual technique not be successful. Of course, such instructions would only be given on our client’s express authority. Regular arrears lists will be issued as part of our reporting structure.