The busier you are, the less time you’ll have to manage your let. Sometimes you may be out of reach when an emergency happens; at other times you might be out of the country. That’s where Carter Jonas’s property management services fit in.

We will take away any worries you might have about managing the property or the tenancy. We will provide you with a dedicated property manager, who you can trust will meet your tenant’s expectations and will ensure your property is well maintained.

Your property manager will get to know your property inside and out, and will be on hand if an emergency should occur.

Staff all ultra helpful and very impressed with service offered. All aspects covered and dealt with promptly. Thoroughly recommend them.
Eileen Barratt
Landlord
Carter Jonas have managed my property rental for over 8 years and i have been impressed throughout.
Carter Jonas did an all round excellent job on our behalf.
Mike and Vivien Lewsey
Landlord
The agent has always been helpful and I have every confidence that they are looking after my property.
Paul Mooney
Landlord
Before the tenancy, we can help prepare the property for rental. Once the tenant has moved in, we will manage the property day-to-day and conduct regular safety checks to ensure the property complies with current legislation.

When repairs are needed, we’ll select the best person from our large group of approved contractors and craftsmen to ensure a reliable service and good workmanship. Your tenants will be happy and your property kept up to scratch. We can also help you plan for future improvements on the property, advising you of the returns you could expect to achieve as a result.

Our services include

Letting, rent collection & management

Advice on pre-letting prospects and market rent

Advice on statutory duties

Arranging an EPC (Energy Performance Certificate)*

Producing property details

Marketing and advertising

Conducting viewings

Negotiating offers and terms

Applying for references

Preparation of documentation*

Membership of Tenancy Deposit Scheme*

Inventory preparation, check in and check out*

Arrangements for electric and gas safety records*

Cleaning arrangements*

Transferring the utilities

Dealing with ongoing receipt of rent

Payment of invoices

Submitting a statement of account to the landlord

Attending to day-to-day maintenance including minor repairs

Carrying out property visits

Preparing and serving notices*

Negotiating and arranging the deposit return


* Additional fee to pay


Questions around Property Management:

There may be a number of reasons why you might choose to leave the management of your rental property to Carter Jonas – for example, because you are busy or live a long distance away. We can suggest a couple more reasons that are less obvious but just as important: statistically, tenants tend to stay longer in properties that are professionally managed, and often it is something that corporate tenants insist on.

We’ll make regular visits on your behalf and make sure minor maintenance issues don’t turn into major problems.

Our contractors are reliable and accredited, and usually provide free quotations.

We will provide important advice on the latest statutory requirements.

We’ll negotiate deposit deductions with your tenants, saving you the hassle. We’ll also assess dilapidation claims and deal with any disputes.

Carter Jonas is regulated by RICS, which funds a client money protection scheme. Clients, who entrust money to firms regulated by RICS, are protected in the unlikely event that the money is mishandled: http://www.rics.org/uk/

We can offer emergency cover for your tenants, so you don’t have to.

We can liaise with utility companies on your behalf.

We do not charge commission on contractor’s invoices. There are no hidden costs when we arrange for plumbers or electricians to attend your property for repairs.

Throughout the duration of the tenancy, we will stay in close contact with you, conducting regular inspections on your behalf and providing you with written reports. We will visit your property at least twice a year. And, of course, we will deal with serving notices and advise you on any legal aspect relating to the tenancy and your obligations as a landlord.

If your property is ever left empty, we can also provide a vacant property management service, to ensure it remains safe and in good condition while it is unoccupied.

With Carter Jonas, this is all part of the service.

Carter Jonas is accredited to the international standards of ISO 9001:2008 for quality, OHSAS 18001:2007 for health and safety, and ISO 14001:2004 for environmental management. Our standard operating procedures are regularly audited against these standards.

In addition, we are members of the following professional organisations:



Top Enquiries

  • Will Carter Jonas charge commission on contractor’s invoices?
  • Is property management the right choice for you?
  • How do I know my money is safe with Carter Jonas?
Get in touch
  • Our first Portman Estate Instruction in 2012
  • Being Instructed to let The University of Oxfords lettings portfolio 2016
  • Being instructed to let and manage the Royal Botanic Gardens, Kew 2016
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Anton is a Partner at Carter Jonas, heading up residential lettings across all four Cambridge offices. Following two years at a local independent estate agent as a senior lettings negotiator he quickly attracted the attention of Bradshaws and joined them in 2008 to single handedly build a lettings department from scratch. Over the six years he successfully drove the lettings business forward, developing the proposition, which in turn helped to build a portfolio that reached in excess of 550 properties. In his spare time he enjoys a game of golf and playing football. He is passionate about travel and his best-kept secret is that he used to be a British karting champion.
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Zaza set up the Lettings Team in 2005 in Winchester, having worked in estate agency since leaving university in both London and the country and specifically in lettings and management since 1991. She is ARLA and College of Estate Management qualified. She lives in Winchester and has two children at local schools.

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Christopher is a Partner and heads a team specialising in the letting of a wide range of properties from country houses to city apartments in Oxfordshire and the Buckinghamshire borders.  He advises both private and corporate clients on a range of residential tenancy matters including buy to let investment, property management and portfolio management. Christopher is a keen motorsport enthusiast and enjoys attending and participating in events throughout the UK. Other interests include travelling and clay shooting.

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Sharon is the Lettings Manager in Bath advising on all marketing aspects of residential letting from city centre flats to country houses.  Sharon has lived and worked in Bath for 25 years and has 10 years residential agency experience, both in sales and lettings. She enjoys all that the city has to offer, in addition to the beautiful local countryside for long dog walks.
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Sophie has extensive lettings knowledge and specialises in all rental property from one bedroom apartments to large country estates. With 10 years experience in the property industry Sophie has worked for Carter Jonas in Lettings since 2011. Sophie heads up the lettings team who consistently go above and beyond in delivering exceptional service and results for landlords and tenants alike. She lives on the Hampshire/Wiltshire border with her husband, is from a farming family so has an affinity with the countryside and enjoys socialising and travelling.

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Fiona runs the busy residential lettings and management department in Newbury, letting and managing a wide range of properties from one bedroom town centre apartments to large farmhouses in idyll locations.  She ensures that she and her staff keep up to date with the ever changing legislation in the lettings market and has good legal knowledge having achieved one of the highest marks in the country in the ARLA2 examination.  Fiona has been working in the lettings market for a number of years, in London, Maidenhead and now back in her home town of Newbury.  Fiona enjoys keeping fit in her spare time and has a passion for swimming and cycling, the only missing link for triathlons is running!

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Laura is the Residential Lettings Manager based in our Suffolk office.  Following a degree at The London School of Economics, Laura spent her formative career at Merrill Lynch and Morgan Stanley.  Having returned to Suffolk and achieving her ARLA status, Laura joined the team in the Suffolk office to head up the lettings department advising on all aspects of the letting market, on a range of properties from 2 bedroom cottages to large country houses.

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Fiona has lived in Battersea, Tooting and Wandsworth for over 20 years. Joining from Sullivan Thomas in 1999 she worked as a lettings negotiator in central London for 2 years. She now lives in 'Bellevue village' only a couple of minutes' walk from the Wandsworth office. She has an excellent knowledge of the area, its schools and other facilities.

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Sarah is the first port of call for any lettings enquiries and takes all tenants through from making their viewing appointments, offers, Tenancy Agreements, deposits and Schedules of Condition.

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