Our commitments to sustainability and the environment stretches back to the very formation of Carter Jonas. Since 1855 our people have worked with the natural environment to create more sustainable outcomes for the property and landowners that we have served and within the communities that we work.

Putting sustainability at the heart of what we do is about strengthening our legacy, ensuring a sustainable future for our clients and our business. Sustainability to us is about everything from environmental resources to creating a diverse and inclusive workplace that will sustain our business. It’s also about what we can do as members of a global society.

Carter Jonas has a long history of championing key issues and those issues now form the basis of our Corporate Responsibility Policy. We have always endeavoured to go beyond what is expected and believe in corporate statements that are lived by example, as such our commitment to sustainability is structured into our five year business plan and cascades from there to the operational plans of every part of our business.

Along with our firm-wide vision there are three key elements through which we manage our commitments to sustainability:

Our detailed policy statement that sets out clear high level aims and objectives for the firm, our ESG Policy is owned by the Management Board and will updated periodically
Our annual scorecard is the framework within which we set specific objectives and measure our performance against them using a clear Red, Amber, Green system
Our Annual Sustainability report is published and circulated internally and externally. The report shows our progress against our objectives (as set out in the Annual Scorecard). You will be able to access our sustainability report here once it is published later in the year.
Our sustainability strategy and the objectives we set for ourselves are structured into five key areas of focus:

We strongly believe it is at a local level where we can make the greatest impact on communities and create additional social value.

Our work in this area takes many forms from sponsorship and pro bono work to volunteering.

As part of our community work, we also want to make property careers accessible to people from a wide range of backgrounds. In addition to raising awareness of the opportunities, we also help young people from all backgrounds take the first steps into a property career whether that is through education and learning or apprenticeships, after all if those working in property reflect the diversity of the communities they serve, it can only lead to a better better built environment and better outcomes for all.

As much of our work is advising our clients on their property portfolio and strategy, we recognise that the advice we give can often have a large environmental impact.

With national targets set for reducing environmental impact and the increasing urgency to find more sustainable solutions. We understand that we have a responsibility through our best in practice advice and thought leadership to further the impact we have on the environmental agenda by improving the sustainability performance and outcomes of our clients property interests. And by doing so, we not only help our clients mitigate the risks posed by climate change and build resilience but also contribute positively to the UK’s mission to reduce its carbon emissions.


Our people are the heart of our business. A happy, healthy, supportive workplace and a diverse and inclusive team are better for business and better for the communities that the built environment serves.

Diversity and Inclusion is a key component of the Carter Jonas vision and critical for the business to build its talent pipelines and remain competitive. By increasing diversity within our workforce, we will attract a greater number of talented people to our business, encourage better team collaboration, improve performance and customer satisfaction, increase retention rates and achieve greater success in new markets.


It is important that our people represent and reflect the ethnicity, gender, sexual orientation and disabilities of the community at large and that our recruitment and employment opportunities are inclusive to all.

Which is why we constantly review workplace satisfaction and the progress we are making against our equality and diversity targets.

Carter Jonas has worked closely with the natural environment for hundreds of years and we want to minimise any adverse impact our business activities have. This means looking at everything from reducing the energy consumption in our offices, the amount of paper and water we use to our carbon footprint from business travel.

The amount of e-waste being generated in our industry is growing every year. We believe it is essential to reduce this amount and take action to minimise the impact technology is having on our environment. That is why we are Recycling/Re-Distributing 100% of our IT Hardware.

We have already attained company-wide ISO accreditation for Environmental Management Systems and Measurement and Reduction of Greenhouse Gas Emissions but we want to go further. Our target is to exceed minimum requirements and reach net-zero carbon emissions by 2030. Each year we’ll publish the figures to show how we are doing in these areas.

Alongside the other aspects of running a sustainable business we are also able to mobilise everyone within our firm to contribute to causes that are important to us.

Through our charity work we have helped important causes achieve life-changing outcomes. We want to ensure that this work continues and as we grow as a firm the contribution we make also grows.

To ensure our approach is not fragmented we focus our charitable activities on two core organisations:

Carter Jonas is a strategic partner for LandAid which works to improve the lives of economically and socially disadvantaged children and young people in the UK.
Since 2014 we have raised over £121,000 for LandAid which has gone to help projects across the UK.


Beyond this we also support our staff in their own charity fundraising efforts by providing match funding or volunteering days so they can be hands-on at events.



Carter Jonas has also been pleased to support the Royal Voluntary Service and NHS England by signposting NHS Volunteer Responders’ Vaccine Steward roles to our employees and encouraging people in the business to sign up. 
In 2019/20 financial year Carter Jonas staff raised a further £45,000 through individual fundraising.


We are proud members of the UK Green Building Council 

We are members of IEMA who provide support to companies,
such as Carter Jonas, who are dedicated to creating a sustainable future


Our School Ambassador Network visit multiple schools every year to inspire our next generation of surveyors



We achieved the Gold Accreditation from Investors in People in 2016, and we aim to maintain our Gold status in 2022

We are also awarded the IIP Good Practise Award in recognition of our commitment to Health and Wellbeing at Carter Jonas


In 2021 we achieved Bronze Standard from Clear Assured, a globally recognised inclusion standard, for its commitment to diversity and inclusion in the workplace


To view all of our accreditations and read more about the work we are doing within the industry click here.

To read more about our policies, including those that cover the environment and health and safety click here.

To read our gender pay gap report click here.

To read our ESG policy click here.

Sustainability Services

Click here to view the sustainability services that we offer

Find out more

Rohan Shiram
Head of Sustainability
020 7518 3316 email me about Rohan
Stuart Hopkinson
Quality Manager
01733 588601 email me about Stuart
Rohan is responsible for the implementation and performance of Carter Jonas's overarching ESG policy and sustainability targets, enabling the firm to adopt strategies and activities that meet the needs of its clients and business while protecting, sustaining, and enhancing human and natural resources. He will also work closely with the firm's national network of professionals to further develop its range of sustainability and ESG services to find new ways of supporting existing and new client mandates to deliver on their sustainability commitments.